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Description
As a member of our IT Production Support team, you will play a crucial role in maintaining and improving our Sales & Research business systems. You will work closely with our Engineering teams, troubleshooting issues, ensuring smooth operation of our systems, and providing user support for our sales and research applications.
Responsibilities
- Provide expert support for our applications and infrastructure for Sales & Research services.
- Troubleshoot and resolve issues.
- Provide user support for our Sales & Research applications, addressing user queries, and troubleshooting application issues.
- Assist in maintaining and improving our processes.
- Work with Linux and Windows server environments.
Requirements
Experience & Educational / Professional Qualifications
- 2-4 years relevant experience
- Bachelor or Master Degree in Computer Science, Software Engineering or IT related area
Essential Skills:
- Strong knowledge of RDBMS.
- Advanced familiarity with Linux server environments.
- Basic knowledge of AWS infrastructure like EC2, S3, RDS, LB, etc.
- Basic understanding of networking principles.
- Familiarity with CI-CD environment & processes, Integration using technologies.
Preferred Skills:
- Familiarity with Containers and Kubernetes.
- Knowledge of GitOps principles.
- Understanding of CI-CD environment & processes.
- Familiarity with mitigating typical web vulnerabilities (XSS, SQL injection, etc).
- Experience or familiarity with modern IT practices such as DevOps, Agile, etc.
Please share your updated resume to info@thecareerworks.com
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